State Farm® Insurance Agent Shayne Laughlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Granger
March 24, 2026
5
out of
5
rating by David Granger
"All of the staff is very helpful and friendly"
Ebony LeDay
March 14, 2026
5
out of
5
rating by Ebony LeDay
"I love how even in frustrating moments, they keep it together and are still very professional. I really appreciate all the help from everyone."
Cody Durio
March 9, 2026
5
out of
5
rating by Cody Durio
"Very easy to work with, no matter who you get on the phone. Very Professional"
Deanna Bertrand
March 1, 2026
5
out of
5
rating by Deanna Bertrand
"Carol was extremely knowledgeable and nice. I've spoken to her on several occasions and she is consistently a professional with a helpful attitude."
CAJIN
February 28, 2026
4
out of
5
rating by CAJIN
"Just needed replacement of cards for my cars"
We responded:
"Thank you for your feedback! We’re glad we could assist you with replacing your car cards. We hope to continue providing excellent service and look forward to the opportunity to earn a 5-star rating from you in the future. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Herbert Hinton
February 26, 2026
5
out of
5
rating by Herbert Hinton
"Staff are all very knowledgeable and helpful. Always ready to assist and answer questions."
Cake Face Soaping
February 26, 2026
5
out of
5
rating by Cake Face Soaping
"Easy set up and good rates. Jami is nice to work with!"
Stacey Duos
January 28, 2026
5
out of
5
rating by Stacey Duos
"We have been with State Farm for many years and have been extremely happy with this office. Whether it’s a minor question or an unfortunate event, we are assisted with a fast response. While the entire office is very knowledgeable and helpful, Leslie is our go-to for everything."
We responded:
"We’re honored to have earned your trust over the years and delighted to hear that our team consistently provides fast, knowledgeable, and helpful service. Leslie truly appreciates being your go-to, and we’re all here to support you whenever you need us. Thank you for being a valued part of our State Farm family! Warm regards, Shayne and Team"
Eddie Smalley
January 27, 2026
5
out of
5
rating by Eddie Smalley
"Always available to assist with questions regarding our coverage and a pleasure to work with."
We responded:
"We’re truly happy to hear that you feel supported and enjoy working with our team! Being available to assist you and provide clarity about your coverage is something we take great pride in. Thank you for trusting us—we’re always here whenever you need anything. Warm regards, Shayne and Team"
Amy Carpenter
January 20, 2026
5
out of
5
rating by Amy Carpenter
"I have been with this agent for many years and her office has always gone the extra mile to take excellent care of my needs even through severe hurricane destruction. Today I had a tire issue and though I didn't have roadside on my policy, they called help for me. Such a great office!"
Lisa Marie Kerley
January 13, 2026
5
out of
5
rating by Lisa Marie Kerley
"We used this office for renters insurance while we lived here! The office staff is so welcoming and helpful! Highly recommend!!!"
We responded:
"It’s wonderful to hear that our office provided welcoming and helpful service for your renters insurance needs! We truly appreciate your high recommendation. If you ever need assistance in the future, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Patrick Rhoden
December 9, 2025
5
out of
5
rating by Patrick Rhoden
"They saved me about $70 a month on a Home and Auto bundle thank you!"
We responded:
"We’re so happy to hear that we were able to save you about $70 a month on your Home and Auto bundle! Helping our clients find the best value while maintaining great coverage is what we strive for. If you ever need anything else, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Shawana Simon
November 14, 2025
5
out of
5
rating by Shawana Simon
"I have been a client with Shayne Laughlin State Farm for 10 plus years.. today I was faced with a challenging situation… I called the office & at the other end of the call , A young lady named Amy answered… She asked me how I was doing. I told her I’m having a rough day… I explained my situation .. Amy Said no worries. I’ll be happy to Assist you, she gave me several resolutions.. As I ventured into a few of my resolutions, I ran up against an issue .. Amy was still ready to assist me.. Amy said do not worry I will speak with Shayne and we will move forward to resolve your issue .. Five minutes later, I received a call from Amy stating it was all worked out.. I am overjoyed … Amy and Shane are my knight and shining armor Of rescue today.. Throughout all of the years I have been with Shayne Laughlin group they have always came through when I truly needed their assistance. Stop by and visit with them you will not be disappointed !! if you are looking for new insurance are looking 👀 to change your insurance provider give them a call ☎️ … Amy and Shayne Thanks again. !!! ✅🙏👋❤️🙏🙏❤️"
We responded:
"We are truly touched by your heartfelt story and grateful for your long-standing trust in Shayne Laughlin State Farm. Amy and Shayne are dedicated to supporting our clients through every challenge, and it’s wonderful to hear how they were able to assist you promptly and compassionately during a difficult time. Your kind words mean the world to us, and we’re honored to be your “knight and shining armor.” Thank you for recommending us so warmly. If you ever need anything else, please don’t hesitate to reach out—we’re always here for you! Warm regards, Shayne and Team"
Camila Ruiz
November 11, 2025
5
out of
5
rating by Camila Ruiz
"Always very helpful with any questions given. Try to answer and responded quickly. Excellent service."
We responded:
"We appreciate your feedback and are glad to hear that you find our team helpful and responsive. Providing excellent service and timely answers to your questions is very important to us. If you ever need further assistance, please don’t hesitate to reach out. Warm regards, Shayne and Team"
laoutlaws9
November 8, 2025
5
out of
5
rating by laoutlaws9
"Working with Shayne Laughlin - State Farm has been an excellent experience from start to finish. Shayne and her team consistently provide top-notch customer service—they’re responsive, friendly, and always go the extra mile to make sure every question is answered. What really stands out is Shayne’s team and their exceptional knowledge and professionalism. They take the time to explain coverage options in a way that’s easy to understand, ensuring you feel confident and informed about your decisions. It’s clear they genuinely care about their clients and their needs. If you’re looking for an agent who’s both knowledgeable and genuinely dedicated to helping you find the right protection, I highly recommend Shayne Laughlin and her team at State Farm!"
We responded:
"Thank you for sharing such a wonderful and detailed review! We’re honored to hear that your experience with Shayne and the team has been excellent from start to finish. Providing knowledgeable, friendly, and attentive service is at the heart of what we do, and it means a lot to know you feel confident and cared for. Your recommendation truly means the world to us. If you ever need anything, please don’t hesitate to reach out—we’re always here to help! Warm regards, Shayne and Team"
Logan Miller
November 7, 2025
5
out of
5
rating by Logan Miller
"Amazing team. Always super friendly and easy to communicate with!"
We responded:
"We’re so happy to hear that you find our team friendly and easy to communicate with! Providing a welcoming and approachable experience is very important to us. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Gwendolyn Duhon
November 6, 2025
5
out of
5
rating by Gwendolyn Duhon
"Jami was very professional and courteous. She explained all of the services that I would receive and has stayed in contact since our meeting. She did an excellent job."
We responded:
"We’re pleased to hear that Jami provided professional and courteous service, and that she took the time to explain everything clearly while staying in contact. Your satisfaction is very important to us. If you ever need further assistance, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Pinu Patel
November 6, 2025
5
out of
5
rating by Pinu Patel
"Jami was so helpful to work with. She communicated great and was able to lower our insurance pricing by almost half. She looked into it herself for us and I would never have known if she hadn’t been doing this and going above and beyond to make this happen. She worked quick and did exactly what we needed. Definitely recommended"
We responded:
"We’re thrilled to hear that Jami was able to provide such helpful and dedicated service, saving you nearly half on your insurance! Going above and beyond to find the best solutions for our clients is what we strive for every day. Your recommendation means a lot to us. If you ever need anything else, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Philip Forsyth
November 6, 2025
5
out of
5
rating by Philip Forsyth
"Great people who understand quality work and results. Very helpful!"
We responded:
"We appreciate your kind words! It’s wonderful to hear that our team’s commitment to quality work and helpfulness has made a positive impact. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Cason Conner
November 6, 2025
5
out of
5
rating by Cason Conner
"Great atmosphere and great people. Highly recommend getting with Cole!"
We responded:
"We’re glad to hear you enjoy the atmosphere and our team! Cole truly appreciates your recommendation. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Colin Laughlin
November 6, 2025
5
out of
5
rating by Colin Laughlin
"nicest people you’ll meet in your life"
We responded:
"We’re honored by your kind words! Our team strives to provide not only excellent service but also genuine kindness. If you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"
Dorothy Domingue
November 6, 2025
5
out of
5
rating by Dorothy Domingue
"Amy was very helpful and took care of our needs today"
We responded:
"We’re glad to hear that Amy was able to assist you and take care of your needs today. Providing helpful and attentive service is our priority. If you need anything else, please feel free to reach out! Warm regards, Shayne and Team"
Kaylee Johnson
November 6, 2025
5
out of
5
rating by Kaylee Johnson
"We love everyone at Shayne’s office, especially Amy!"
We responded:
"We’re delighted to hear how much you appreciate everyone at Shayne’s office, especially Amy. Our team takes great pride in providing excellent service, and your support means a lot to us. If you ever need assistance, please feel free to reach out anytime. Warm regards, Shayne and Team"
Corey Broussard
November 6, 2025
5
out of
5
rating by Corey Broussard
"Always attentive in customer service. Amy and all the team, are always prompt and willing with getting my questions answered and services met."
We responded:
"We truly appreciate your recognition of Amy and the entire team’s attentiveness and promptness. Ensuring your questions are answered and your needs are met is our top priority. Please don’t hesitate to reach out whenever you need assistance—we’re always here to help! Warm regards, Shayne and Team"
Richard Murphy
November 6, 2025
5
out of
5
rating by Richard Murphy
"Great insurance agency. Very friendly People work there. The building and the environment is absolutely beautiful."
We responded:
"We’re so glad to hear that you enjoy both our team and our office environment! Creating a friendly atmosphere and welcoming space is important to us. Thank you for your support, and if you ever need anything, please don’t hesitate to reach out. Warm regards, Shayne and Team"