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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Higginbotham

June 25, 2025

5  out of  5
rating by Bob Higginbotham
"Always friendly, very knowledgeable and professional thank you Carol"
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Michelle Land

June 24, 2025

5  out of  5
rating by Michelle Land
"This team of professionals is not your usual insurance office. They are honest, customer focused and have many years of combined experience plus they love their clients ♥️"
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Celia Broussard

June 24, 2025

5  out of  5
rating by Celia Broussard
"Shayne and her staff have always responded in a timely manner and with a smile each time."
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Phara Jonaus

June 18, 2025

5  out of  5
rating by Phara Jonaus
"She’s so kind and sweet Person she always here to help us out Thank you so much Mrs Jami for always here for us"
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Brad Tessa Orsot

June 18, 2025

5  out of  5
rating by Brad Tessa Orsot
"I had a great experience with State Farm, and I especially want to highlight the outstanding service I received from Jami. She was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. Whether it was answering my questions, helping me understand my coverage options, or just being genuinely friendly and professional, Jami went above and beyond. It’s rare to find that kind of personalized service these days. I feel confident and well taken care of with State Farm thanks to her!"
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Keith LeLeux

June 9, 2025

5  out of  5
rating by Keith LeLeux
"This office always puts customer service first."
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Brenda A Sonnier

June 5, 2025

5  out of  5
rating by Brenda A Sonnier
"I just called in at Shayne Laughlin/ State Farm Ins. to pay my homeowners ins. They were so nice and helpful in helping me change a few things on my policy. I really appreciated that they took the time to go over my policy with me. Thank You Carrol! Brenda Sonnier"
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gregory cormier

June 4, 2025

5  out of  5
rating by gregory cormier
"She does a great job keeping me informed on everything."
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Laura LeBlanc

May 28, 2025

5  out of  5
rating by Laura LeBlanc
"It’s always a quick and easy process when dealing Shayne and her office. They go out of their way to be informative and helpful, and make every interaction personal and painless."
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scott sonnier

May 27, 2025

5  out of  5
rating by scott sonnier
"Shayne Laughlin State Farm is the best. Problems are easily fixed, the staff is beyond amazing, and everyone is always willing to help. Thank you all for always being so friendly."
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Ryan Dickerson

May 27, 2025

5  out of  5
rating by Ryan Dickerson
"We've used Shayne and her staff for many years and have always had top notch service and care. You can sense the passion they have for taking care of their clients. Heavily recommended to any all!"
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Brandy Guillory

May 23, 2025

5  out of  5
rating by Brandy Guillory
"Shayne’s office is so informative, transparent and helpful. Especially Jami Marras, she’s always pleasant and professional. She was so helpful when renewing life insurance policies for my husband and myself and purchasing new policies for my children. She’s always available to answer questions, find the answers or refer to her Agent for assistance."
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Danielle Marras

May 23, 2025

5  out of  5
rating by Danielle Marras
"My experience with Jami has been fantastic, she has been nothing but helpful and super nice about any of the needs that I have!"
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Crystal Doucet

May 22, 2025

5  out of  5
rating by Crystal Doucet
"Jami Marras is so helpful and professional with everything! She takes the time to explain everything & answers all my questions! highly recommend"
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Justin Hafer

May 22, 2025

5  out of  5
rating by Justin Hafer
"Excellent service that was easy quick and thorough all at the same time."
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Eliazar Vargas

May 22, 2025

5  out of  5
rating by Eliazar Vargas
"Muy recomendable ,las personas muy amables, en especial Perla la muchacha que habla español de muy buena ayuda en todo cuando fui con ellos ella me ayudó en todo , todos se portaron muy bien, lorecomiendo 100%"
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David Grubb

May 22, 2025

5  out of  5
rating by David Grubb
"Jami was so helpful and worked so hard to get us a good price. 10/10"
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jayandpennyz

May 22, 2025

5  out of  5
rating by jayandpennyz
"I have been with Shane Laughlin start farm for about 5 years. I love the personal attention and no question is every a “no big deal) I feel like they watch my policies and contact us if there is a better deal or we need to make changes. And let’s not forget the staff. Absolutely the best around!"
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Kelli Elliott

May 22, 2025

5  out of  5
rating by Kelli Elliott
"Shayne Laughlin State Farm office has seen me through many insurance and financial planning needs."
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Salvador Alvarado

May 22, 2025

5  out of  5
rating by Salvador Alvarado
"Great treatment with Perla in State Farm Insurance agent estar con State Farm con la atención que nos da perla y su manager"
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Wendy Castillo

May 22, 2025

5  out of  5
rating by Wendy Castillo
"Personal eficiente,amables y dispuesto a resolver cualquier dudas y problemas . Llevo casi 5 años con ellos y hasta ahora todo bien. Dios los bendiga"
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tracy badgett

May 22, 2025

5  out of  5
rating by tracy badgett
"Shayne’s office and staff are the best! I can call Jami with any questions and she will help me with any questions I have. They all are so helpful and are the best!!!"
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Venus Lau

May 22, 2025

5  out of  5
rating by Venus Lau
"Yall always so helpful and take care of me every time I need help. Especially Jami Marras.Thank you."
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Harlie Behrman

May 22, 2025

5  out of  5
rating by Harlie Behrman
"Best agency around the area!"
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Rue Marras

May 22, 2025

5  out of  5
rating by Rue Marras
"I've been with Shayne Laughlin for several years. They've always given me excellent service. Everyone there is so friendly and always ready to help out."
We responded:
"Thank you Mrs. RueAnn, we love having your in our office!"