State Farm® Insurance Agent Shayne Laughlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brenda Landry
August 5, 2026
5
out of
5
rating by Brenda Landry
"Very pleasant to work with. Listen to everything I had to say. Gave me a policy that works in my budget and fits my needs. I would recommend them to everyone."
Kat Banks
August 4, 2026
5
out of
5
rating by Kat Banks
"Staff is amazing. Very prompt response with any questions & always happy to help in any way they can! Best decision anyone could make to choose Shayne!"
Sarah martin
August 4, 2026
5
out of
5
rating by Sarah martin
"Shayne and her team are very helpful, and this important to me, very courteous on the phone. I have never called my agents office and had a negative experience with their service."
Rogelio Morales
August 4, 2026
5
out of
5
rating by Rogelio Morales
"El servicio es bueno, hay muy buena comunicación. Estoy satisfecho"
Savanah Goodner
July 28, 2026
5
out of
5
rating by Savanah Goodner
"5 star review but they deserve 6. Insurance is expensive but the customer service is priceless!"
We responded:
"Thank you for the 5-star review! And we love the “6” 😄 We know insurance costs can be tough, so we’re really glad you feel the customer service is worth it. If you ever want to review options or discounts to help lower premiums, we’re here.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Angie Nunez
July 28, 2026
5
out of
5
rating by Angie Nunez
"They are always so friendly and helpful"
We responded:
"Thanks so much for the kind words! We’re glad you’ve consistently felt welcomed, friendly, and helped here. We’ll be here anytime you need us.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Mollie Broussard
July 28, 2026
5
out of
5
rating by Mollie Broussard
"Such great service!! Very professional, knowledgeable and helpful!! Love them all!!"
We responded:
"Thank you so much for your wonderful feedback! We’re pleased to hear that you found our service professional, knowledgeable, and helpful. Your satisfaction is very important to us. If you ever need anything else, please don’t hesitate to reach out!
Warm regards,
Shayne and Team"
Alleigh Lafleur
July 28, 2026
5
out of
5
rating by Alleigh Lafleur
"Best insurance company I have been with to date. They handle everything with care and do things in a prompt manner. Kylie has been nothing but professional while helping us every step of the way and any time we have questions!💖"
We responded:
"Thank you so much for the wonderful review! We’re honored you feel we’re the best insurance company you’ve had so far.
Kylie will be especially happy to hear that you noticed her professionalism and that she’s been great while helping you every step of the way. We’re always here whenever questions come up—💖
Warm Regards,
Shayne and Team
#StateFarmShayne"
Madeline DeBarge
July 28, 2026
5
out of
5
rating by Madeline DeBarge
"We have loved worked with everyone at their office. They are quick to respond and help in anyway they can!"
We responded:
"Thanks so much for the kind words! We’re glad you’ve enjoyed working with everyone in the office—quick responses and real help are exactly what we aim for.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Kristie Vincent
July 27, 2026
5
out of
5
rating by Kristie Vincent
"They’re so helpful with every step of the way ! Mrs Leslie is the sweetest , and amazing! The whole team takes care of you ."
We responded:
"Thank you for the great review! It means a lot to hear that the whole team takes care of you and that every step feels helpful along the way. Mrs. Leslie will love hearing you describe her as the sweetest—she truly is.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Corliss Badeaux
July 23, 2026
5
out of
5
rating by Corliss Badeaux
"Staff is knowledgeable, efficient, prompt, and very patient. Their care for their clients makes business with them a pleasure."
We responded:
"Thank you for the great feedback! We love hearing that you experienced our team as knowledgeable, efficient, prompt, and patient. Taking care of our clients is the whole point—so it means a lot that it felt like a pleasure to work with us.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Jana' Taylor
July 23, 2026
5
out of
5
rating by Jana' Taylor
"Kylie was so wonderful throughout the entire process! I would recommend this office to anyone"
We responded:
"Thank you so much for the thoughtful review! We’re glad you felt supported throughout the process and that you could count on our team to be thorough, responsive, and patient.
Warm Regards,
Shayne and Team
#StateFarmShayne
"
Marilyn Sullins
July 17, 2026
5
out of
5
rating by Marilyn Sullins
"I’ve used Shayne for years and always get great, reliable service every time I call. They are always able to help me with any issues or problems I’m having. I highly recommend them!"
We responded:
"Thanks so much for the review, and for trusting me and the team for all these years! It means a lot that you’ve consistently gotten great, reliable help whenever you call. We’re always here to make things easier when issues come up—and we really appreciate your recommendation.
Warm Regards,
Shayne and Team
#StateFarmShayne"
alana cormier
July 14, 2026
5
out of
5
rating by alana cormier
"10/10 service , staff is very nice and helpful."
We responded:
"Thank you so much for the kind words and the 10/10 rating! We’re happy you felt taken care of from start to finish—your experience means a lot to us.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Ronald Honore
July 14, 2026
5
out of
5
rating by Ronald Honore
"Very courteous and professional"
We responded:
"Thanks, Ronald! I appreciate you taking the time to leave that. We’re glad you felt treated with courtesy and professionalism—those are a big part of how we try to help every day.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Roger Henry
July 7, 2026
5
out of
5
rating by Roger Henry
"Always helpful and knowledgeable"
We responded:
"Thanks for the review! We’re glad you’ve found our team helpful and knowledgeable—if you ever have questions, we’re here.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Kelsey Cooley
July 6, 2026
5
out of
5
rating by Kelsey Cooley
"I had a great experience working with Desiree! She helped me bundle my home and auto insurance which is saving me money while keeping the same coverage I had with a different company. I highly recommend Desiree to anyone looking for better rates and excellent service!"
We responded:
"Thanks for the awesome review! We’re glad Desiree could help you bundle home and auto, save some money, and still keep the coverage you wanted. We’ll make sure she hears your kind words—thanks again for recommending her!
Warm Regards,
Shayne and Team
#StateFarmShayne"
Joey Fontenot
July 6, 2026
5
out of
5
rating by Joey Fontenot
"Recently I was in a situation on the weekend and needed the assistance of my agent Shayne Laughlin on a weekend. Ms Laughlin was on vacation in Las Vegas at the time but took the time out to go back to her room and get her laptop and semd me the info I needed."
We responded:
"I’m really grateful you took the time to share this. I know it’s stressful when something comes up over the weekend, and I wanted to make sure you had the information you needed right away—even though I was out of town.
I’m here for you anytime you need me.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Patrick Allison Jr
July 2, 2026
5
out of
5
rating by Patrick Allison Jr
"Excellent service that genuinely wants the best for you. I highly recommend them, and shoutout to Cole in particular!"
We responded:
"Thanks so much for the review! We’re glad you felt the service was genuine and focused on getting you the best outcome. Cole will love the shoutout—thank you for calling him out specifically.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Kyarie
June 30, 2026
5
out of
5
rating by Kyarie
"They are so polite and helpful. The best office in my opinion."
We responded:
"Wow! Thank you so much for wonderful review. We certainly value and agree with your opinion! :-)
Warm Regards,
Shayne and Team
#StateFarmShayne"
Courtney Crader
June 30, 2026
5
out of
5
rating by Courtney Crader
"Kylie was very helpful on the phone she saved me money and got me more insurance coverage. Very friendly and easy to talk to. This State farm has great agents. I really appreciate it !"
We responded:
"Thanks so much for the review! We’re glad Kylie was friendly, easy to talk to, and able to help you save money while getting you the right coverage. We’ll be sure to pass along your kind words—thank you for choosing our State Farm team.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Connie Businelle
June 29, 2026
5
out of
5
rating by Connie Businelle
"Agent was very helpful with transferring my new vehicle and getting me the best discounted rebates. Very professional and kind."
We responded:
"Thank you for the review! We’re glad your agent helped make the transfer of your new vehicle easy and found the best available discounts. We’ll be sure to share your kind words with the team.
Warm Regards,
Shayne and Team
#StateFarmShayne"
eric franco
June 23, 2026
5
out of
5
rating by eric franco
"Working with this office was great, especially Desiree’. She made the process of updating my life insurance coverage quick and easy and took the time to answer all my questions. Excellent customer service and a very smooth experience."
We responded:
"Thank you for the great review! We’re happy to hear your experience with our team went smoothly, and that Desiree was able to make everything feel straightforward. Thanks again for choosing our office—we’re here whenever you need anything.
Warm Regards,
Shayne and Team
#StateFarmShayne"
Aaron Higginbotham
June 17, 2026
5
out of
5
rating by Aaron Higginbotham
"Great customer service from Carol Guillory! Very easy to work with.
Keep up the good work :)"
We responded:
"Thanks so much for the review! We’re glad Carol Guillory made everything easy and provided great customer service. We’ll be sure to pass along your kind words—appreciate you!
Warm Regards,
Shayne and Team
#StateFarmShayne"
Stephen Lamb
June 17, 2026
5
out of
5
rating by Stephen Lamb
"Had a crash due to another car disobeying a stop sign. Carol was super helpful in trying to locate a policy with the listed company for the other driver. She contacted the other driver to try to obtain information due to the officer’s report having some unclear details. She was not able to communicate with him so Perla came over and translated. She is fluent in Spanish for those that may need it. No luck with locating a policy so she helped me start the claim with State Farm. Another good reason to keep comprehensive coverage after paying off vehicles in this day and time. Shayne’s office has been the bright spot in all this mess. Again, kudos to Carol for all she did."
We responded:
"Thank you for sharing all of that—it’s clear you went through a lot, and we appreciate you recognizing Carol, Perla, and our team’s efforts to help sort things out after your crash. We’re sorry for the situation you were dealing with, and we’re glad Carol worked to gather the information needed, with Perla stepping in to translate so you weren’t left in the dark.
If you ever have questions as your claim moves forward, we’re here for you.
Warm Regards,
Shayne and Team
#StateFarmShayne"